Terms Of Services

Welcome to Spongeee! These Terms of Service ("Terms") govern your access to, and use of our website located at http://www.enjoy-spongeee.com as well as any orders you place through our Site. By using our Site, you agree to these Terms. If you do not agree, please do not use our Site.

  1. Acceptance of Terms

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional policies referenced herein.

  1. Eligibility

You must be at least 18 years of age to purchase products from our Site. By using this Site, you represent and warrant that you meet this eligibility requirement.

  1. Product Information
  • 3.1 Product Descriptions: We strive to provide accurate and up-to-date product descriptions. However, we do not warrant that the product information is error-free, complete, or reliable.
  • 3.2 Pricing: All prices are quoted in Australian dollars (AUD) and include applicable taxes. Prices may change without notice, and we reserve the right to correct pricing errors.
  1. Ordering
  • 4.1 Order Process: When you place an order, you are making an offer to purchase a product. We will confirm receipt of your order via email.
  • 4.2 Order Acceptance: We reserve the right to accept or decline any order for any reason, including product availability and potential fraud.
  1. Payment
  • 5.1 Payment Methods: We accept various payment methods as indicated at checkout. Payment information is processed securely through a third-party payment processor.
  • 5.2 Authorization: By providing payment information, you authorize us to charge your selected payment method for your order total.
  1. Shipping and Delivery
  • 6.1 Shipping Policy: We aim to ship orders promptly. Shipping costs will be calculated at checkout based on your location and the size of your order.
  • 6.2 Delivery Times: Estimated delivery times are provided during the checkout process but are not guaranteed. We are not responsible for delays caused by shipping carriers.
  • 6.3 Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping address you provide.
  1. Returns and Refunds
  • 7.1 Return Policy: If you are not satisfied with your purchase, you may return unused and unopened products within 30 days of delivery for a full refund or exchange.
  • 7.2 Non-Returnable Items: For hygiene reasons, opened or used products cannot be returned.
  • 7.3 Return Process: To initiate a return, contact us at hello@enjoy-spongeee.com. We will provide instructions and a Return Authorization number.
  • 7.4 Refunds: Refunds will be processed to your original payment method within 5-10 business days after we receive the returned item.
  1. User Accounts
  • 8.1 Account Creation: You may be required to create an account to access certain features of our Site. You agree to provide accurate information during registration and to keep your account information up to date.
  • 8.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized use of your account.
  1. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.
  • Harass, abuse, or harm others.
  • Impersonate any person or entity.
  • Interfere with the security or integrity of the Site.
  • Submit false or misleading information.
  1. Intellectual Property
  • 10.1 Ownership: All content on our Site, including text, graphics, logos, and images, is the property of Spongeee or its licensors and is protected by copyright and other intellectual property laws.
  • 10.2 Limited License: You are granted a limited, non-exclusive license to access and use our Site for personal, non-commercial purposes. Reproduction or distribution of any content is prohibited without prior written consent.
  1. Limitation of Liability

To the fullest extent permitted by law, Spongeee shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site, or any products purchased.

  1. Indemnification

You agree to indemnify and hold Spongeee, its affiliates, officers, directors, and employees harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these Terms shall be resolved in the courts of South Australia.

  1. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

  1. Contact Us

If you have any questions about these Terms or our Site, please contact us at:

Spongeee

Email: hello@enjoy-spongeee.com

Last updated: 20/09/2024